On the heels of Synergistic CX, we here at the CX Channel are excited to announce the launch of Foresight CX, a podcast and blog that delves into the impact of artificial intelligence and cutting-edge technologies on customer experience.
Our goal with Foresight CX is to offer insights, discussions, and analyses that will help you harness the power of AI to transform customer experience.
We invite you to read our inaugural blog post: The Marketing Mix-Funnel Matrix: Where Customer Experience Meets AI. This piece provides a compelling new look at how integrating AI with traditional marketing and research tools can dramatically enhance the understanding and mastery of CX.
Below is a glimpse of what you'll uncover:
The innovative new Mix-Funnel Matrix (MFM) framework for simplifying CX analysis.
Real-world applications of the MFM in identifying the root causes of customer feedback.
The integration of AI with CX data to identify actionable insights.
Foresight CX aims to stay at the forefront of the technological advancements in customer experience and simplify the complexity of CX analysis, leading to sharper insights and actionable strategies. We look forward to embarking on this journey with you!
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